Refund Policy

Because food, beverages, candy, and other consumable products cannot be restocked or resold safely, all consumable products are final sale and cannot be returned or exchanged.

If your order arrives damaged, leaking, missing an item, or containing an incorrect item, contact Crazy Soda Pop within 7 days of delivery. Include your order number and clear photographs of the affected product, the interior packaging, and the outside shipping box.

After reviewing the claim, Crazy Soda Pop may replace the affected item, issue store credit, or refund the affected item as appropriate. Refunds or replacements apply only to the affected item unless the entire shipment is unusable.

Orders may be canceled only before fulfillment begins. Once an order has been packed, processed, or shipped, it cannot be canceled.

Canceling a Soda Discovery Club subscription stops future renewals. It does not cancel or refund an order that has already been processed.

Gift cards are non-refundable except where required by law.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

Contact email: admin@billslocations.com

Business mailing address: Crazy Soda Pop, 280 Premier Drive, Suite 101, Holly Springs, NC 27540